Service Desk

If you are seeking a flexible managed service provider (MSP) to complement your existing IT team or to work in partnership with your organisation as a fully outsourced IT team, we would be delighted to hear from you.

Service Desk

Dedicated Service Desk

Whether you are looking for high quality IT support to release bottlenecks or a strategic partner to enable your long-term business vision, talk with us.

Dedicated Service Desk

Onsite / Deskside Support

There are occasions when nothing betters the immediacy and intimacy of a qualified IT specialist on location, assisting your users in person. Our range of service desk options include onsite support, where an accredited IT Lab engineer visits or is based at your site as required.

Onsite / Deskside Support

Process Management

IT Lab adheres to ITIL – Information Technology Infrastructure Library. This means that every ticket raised with our service desk is managed to strict, recognised standards. The focus is on you – the end user, to ensure your needs are well met.

Process Management

Service Integration & Management (SIAM)

This level of engagement is for companies seeking to outsource their core IT operations and management.

Service Integration & Management (SIAM)

Managed Services

Truly Mobile’s world-class Network Operations Centre (NOC) is a geo-redundant facility providing infrastructure monitoring services for UK based and international organisations.

Managed Services